Frequently Asked Questions

DailyShineOps.in is a comprehensive management platform designed specifically for vehicle cleaning businesses. It automates subscription billing, staff management, job tracking, and customer communication, allowing you to scale your operations without administrative overhead.

DailyShineOps.in is perfect for vehicle cleaning contractors serving residential societies, corporate campuses, parking facilities, and fleet operators. Whether you're managing 50 vehicles or 5,000, our platform scales with your business.

We're built specifically for the vehicle cleaning industry with a role-based access system - cleaners, vehicle owners, and admins each see personalized dashboards when they log in. This ensures real-time transparency, attendance verification, and instant customer feedback, all while automating your billing and administrative tasks.

Our subscription billing system automatically generates invoices based on your service frequency (daily, weekly, monthly), sends payment reminders via SMS/email, tracks collections digitally, and provides real-time payment status reports. No more manual tracking or missed payments.

Yes! Staff members check in/out with timestamps through the platform, providing you with accurate attendance records and time tracking. You get complete visibility into who's working where and when, eliminating disputes and ensuring accountability.

After each service completion, vehicle owners can log in to their portal with a one-tap rating system (1-5 stars) and optional feedback. This real-time feedback helps you maintain quality control and address issues immediately.

Our pricing is customized based on your specific needs - staff count, vehicle volume, and operational scale. We believe in transparent, value-based pricing that grows with your business. Contact us for a tailored quote.

We offer a personalized demo and pilot program for qualified businesses. This allows you to test the platform with a small subset of your operations before full deployment. Schedule a discovery call to learn more.

Absolutely not. We provide transparent pricing with no hidden costs. Your quote will include all features, mobile apps, support, and training. The only variable cost might be SMS/email notifications based on your usage volume.

Most customers see ROI within 2-3 months through reduced administrative time (saving 10-15 hours/week), improved payment collection rates (95%+ on-time payments), reduced staff disputes, and increased customer retention. The platform typically pays for itself by preventing just a few payment delays or customer cancellations.

Most businesses are fully operational within 7-10 days. This includes system setup, staff training, customer onboarding, and initial data migration. We provide dedicated support throughout the process to ensure a smooth transition.

Yes! We provide comprehensive training for your admin team and field staff. This includes video tutorials, live training sessions, and easy-to-follow documentation in multiple languages. The apps are designed to be intuitive, so most staff can start using them within 30 minutes.

We provide email support during business hours, with dedicated account managers for enterprise clients. We also have an extensive knowledge base, video tutorials, and a support portal for quick issue resolution.

Absolutely! We assist with data migration from spreadsheets, existing platform, or manual records. We'll work with you to ensure all your customer information, payment history, and staff details are accurately transferred to the platform.

The platform works on both Android and iOS smartphones via mobile web browsers. The admin dashboard is web-based and works on any modern browser (Chrome, Safari, Firefox, Edge) on desktop, laptop, or tablet.

The platform has limited offline functionality - staff can view their assigned jobs and mark completions offline, which sync automatically when connectivity is restored.

Yes. We use industry-standard encryption (SSL/TLS) for data transmission and storage. Your data is backed up daily and stored on secure cloud servers. We are fully compliant with Indian data protection regulations.

We offer data export in standard formats (CSV, Excel, PDF) that can be imported into most accounting platform. For enterprise clients, we can discuss custom API integrations with popular accounting systems.